Privacy policy

1. Data controller

Nexora Grupo Mundo is the controller of the personal data collected on this site. Contact: apoio@nexoragrupomundo.com.

2. Data we collect

Account: name, email and password (stored encrypted).

Orders: name, phone, delivery address, products bought and payment reference.

Reservations: name, email, phone and the message you write.

Selling stores: store name, description and country.

3. What we use it for

To create and manage your account, process and deliver orders, answer reservations and support requests, and meet legal and tax obligations. We do not use your data for third-party advertising and we do not sell it.

4. Who we share it with

With the store that sells the product and with the carrier, only what is needed to deliver the parcel.

With the providers that host the site and the database, on servers located in the European Union.

5. Cookies

We only use essential cookies: one to keep you signed in and one to remember your chosen currency. The cart is stored on your own device. We use no advertising or tracking cookies.

6. How long we keep it

Account data is kept for as long as the account exists. Order data is kept for the period required by tax law. Reservations are deleted once answered and no longer needed.

7. Your rights

You can ask to access, correct, delete or port your data, and object to its processing, by writing to apoio@nexoragrupomundo.com. You also have the right to complain to the data protection authority of your country.